Check Into Warranty Work For Your Concrete Block Machine

Another thought on buying used or new concrete block machines: check out a machine that you like, and look into the company’s habits on warranty work. Do they quickly resolve issues? Are the courteous? What kind of reputation do they have? Are their known issues or recalls on any current concrete block machines? These questions tell you what kind of company you are dealing with.

Most of the reasoning behind buying new instead of used is in the area of warranty. You want to know that when something breaks on your shiny new machine, that there is someone at the other end of the phone that is going to solve your problem as quickly as humanly possible. You also want to know that they will use quality parts in doing so. Some companies hire low-end repair guys to save money on warranty work. That should be a red flag immediately. Another thing to watch for is consistency of breakage. If a particular hose keeps going out, that is a design problem that you may not want to climb into bed with.

Now, on the used side, warranty comes into play as well. If you are considering a particular concrete block making machine that has been used, it is important to look up what, if any, recalls have been issued on that piece of equipment. Also, if any warranty repairs have been made. You can find this out, again, by researching what normally breaks on this machine, then finding out if any of that warranty work has been done.