Buying good home appliances

Many times it has happened in the past that people buy a certain gadget and then use it, but once it gets damaged due to any reason, you do not get proper after sales service. Some times it is because of the company that makes the product and some times it is because of place from where you have purchased the product from. It happened with me in the past, I had purchase a washing machine from one of the leading mall in my city and it was working good as expected, but after three months of usage, something happened to the machine and it stopped working. I had a warranty of one year on it. So I contacted the customer care of that mall and told them about the problem. They told me to bring the machine to their place. I told them that the machine is too big for it to fit in my car and hence it was virtually not possible for me to get it there, but they were not at all helpful and finally I had to take the services of a pick up van and pay him the price for his services to and fro. This proved very costly for me and I realized that next time it is better to check out with such issues before purchasing, so that you can be aware of such issues.